Return Policy:

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 7 days from the date of purchase. All returns must have prior approval from Prowireusa must have an RMA issued. To obtain an RMA please contact us via email Any items being returned without an RMA will be returned to sender. We have a restocking fee of 25% which applies to all items which are returned. If the original item was shipped in error the restocking fee will be waived.

Non Returnable Items:

Special ordered items are noncancelable and non-returnable.

Any item that was opened, tampered with or otherwise altered from its original condition will not be returnable.